Privacy Policy

1. Introduction

This Privacy Policy describes how XIBORA (LAF RENO, micro-enterprise, SIRET 92115055300029, represented by Mickaël LAFONT) collects, uses, and protects the personal data of visitors and customers of the xibora-sports.com website.

By using this site, you agree to the practices described in this policy.

2. Data collected

As part of the operation of our online store, we collect the following data:

  • Identification data: surname, first name, postal address, email address, telephone number.
  • Order data: products purchased, amounts, order history.
  • Browsing data: IP address, browser type, pages visited, duration of visit (via analysis tools).
  • Marketing data: interactions with our advertisements (via Meta Pixel, Google Analytics).

3. Purposes of processing

The personal data collected is used for the following purposes:

  • Processing and tracking of orders.
  • Customer relationship management (after-sales service, refunds).
  • Sending transactional emails (order confirmation, shipment).
  • Sending marketing communications and newsletters (with your consent).
  • Improving the user experience on the site.
  • Audience measurement and statistical analysis of traffic.
  • Displaying targeted advertisements on social networks and Google.

4. Tracking tools and cookies

Our site uses the following tools that may collect browsing data:

  • Google Analytics: Google's audience measurement tool. The data collected is anonymized and used to analyze site traffic. To learn more: Google Privacy Policy.
  • Meta Pixel (Facebook/Instagram): Meta's advertising tracking tool used to optimize our advertising campaigns. To learn more: Meta Privacy Policy.

You can refuse cookies through your browser settings or via the consent management tools available on the site.

5. Marketing emails

If you have agreed to receive our communications, we may send you emails regarding our offers, news, and promotions. You can unsubscribe at any time by clicking the unsubscribe link present in every email, or by contacting us at contact@xibora-sports.com.

6. Data sharing

XIBORA never sells your personal data to third parties. Your data may be transmitted to the following service providers strictly for the purpose of executing our services:

  • Shopify Inc.: store hosting and management platform.
  • Carriers: for the delivery of your orders (DHL, La Poste, etc.).
  • Payment providers: for the secure processing of transactions.
  • Meta / Google: as part of our advertising tools, with your consent.

7. Retention period

Your personal data is kept for the following periods:

  • Order data: 10 years (accounting obligation).
  • Customer account data: until the account is deleted or 3 years after the last purchase.
  • Marketing data: until unsubscribed or 3 years after the last contact.

8. Your rights

In accordance with the GDPR, you have the following rights:

  • Right of access: obtain a copy of your data.
  • Right to rectification: correct your inaccurate data.
  • Right to erasure: request the deletion of your data.
  • Right to portability: receive your data in a structured format.
  • Right to object: object to the processing of your data for marketing purposes.
  • Right to restriction: limit the processing of your data in certain cases.

To exercise these rights, contact us at: contact@xibora-sports.com. We commit to responding within one month.

If you believe that your rights are not being respected, you may file a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés): www.cnil.fr.

9. Security

XIBORA implements all appropriate technical and organizational measures to protect your data against loss, unauthorized access, disclosure, alteration, or destruction.

10. Policy modification

XIBORA reserves the right to modify this privacy policy at any time. Changes take effect upon their publication on the site. We encourage you to check this page regularly.

Last update: June 2026

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